You have a right to:

• Quality health care.
• Respect, consideration and dignity.
• Be treated without discrimination because of age, ancestry, color, disability or handicap, national origin, race, religious creed, sex, sexual orientation or veterans status.
• Request a specific health care provider at University Health Services and to change primary or specialty providers.
• Participate in decisions concerning your health care.
• Accurate information concerning diagnosis, treatment, and prognosis of an illness or health-related condition.
• A second opinion.
• Privacy during medical care.
• Confidentiality of your medical record and all communications with staff and volunteers.
• Approve or refuse release of information to the fullest extent provided by law.
• Refuse recommendations for medical care.
• Refuse to participate in any research program.

You have the responsibility to:

• Arrive as scheduled for appointments and to notify University Health Services in advance in case of canceled appointments.
• Provide full information about your illness or health problem to ensure proper evaluation and treatment.
• Ask sufficient questions to ensure understanding of your illness or problem, as well as your provider’s recommendations for continuing care.
• Either carry out treatment and education recommendations, or accept responsibility for the outcome.
• Become informed through available printed and/or electronic material and/or discussion with Health Service staff, about the scope of basic services offered, their cost and the necessity for additional medical insurance.
• Communicate with your health care provider if your condition does not follow the expected course.
• Make payment or arrange for payment of services.
• Maintain a healthy life-style.
• Bring forward suggestions or grievances about University Health Services and the right to receive a personal response to your communication.