FREQUENTLY ASKED QUESTIONS

1. Where do I logon to update our calendar(s)?
2. How do I begin updating our calendar(s)?
3. How do my 'customers' view our calendar(s)?
4. How do I create a new calendar?
5. Where can I get training on how to use WebEvent?
6. What is a meta-calendar?
7. What is an embedded calendar?
8. I want to change the calendar configuration, how do I do this?
9. When will WebEvent utilize my Access Account, so I do not have to memorize another password.
10. How do our events get to the Student Portal?
11. What are the event categories?
12. What should I do if I get an error in WebEvent?
13. Where do I go for support on calendar administration?
14. I forgot my WebEvent password, what do I do?

ANSWERS TO FREQUENTLY ASKED QUESTIONS

1. You can logon to WebEvent at the Events homepage at http://www.events.psu.edu -or- utilize the direct WebEvent logon URL of http://www.events.psu.edu/cgi-bin/cal/webevent.cgi?cmd=login&ncmd=startup.
2. First, you must logon to WebEvent. Once your are successful, you choose your calendar from the list of 400 calendar names. The calendar will have an "Add Event" button to begin the process of adding events .
3. Your 'customers' can go directly to your calendar by utilizing the following URL pattern where "nnn" is the number of your calendar when created. http://www.events.psu.edu/cgi-bin/cal/webevent.cgi?cmd=opencal&cal=calnnn& To apply this technique, place this link on your departmental homepage. See LateNight-PennState's Web site for an example of this (http://www.latenight.psu.edu). Email webevent@sa.psu.edu for your calendar number.
4. Contact Ed McGowan at webevent@sa.psu.edu or call 814-865-7210.
5. Contact Ed McGowan at webevent@sa.psu.edu or call 814-865-7210 for date/time, topic and place.
6. A meta-calendar is a merging of two or more calendar events on the fly into one view. For example, the URL http://www.events.psu.edu/cgi-bin/cal/webevent.cgi?cmd=opencal&cal=cal13,cal9& opens up two calendars in one view.
7. An embedded calendar is a calendar that is configured to contain all the events in other calendars from which users can drill down to a single calendar. The LateNight-PennState "all events" calendar is actually a calendar embedded with eight individual LateNight-PennState calendars.
8. You must be that calendar administrator to change the configuration. Once you are successfully logged in to WebEvent, choose the calendar you want to configure, then choose 'Options' from the icon bar at the top of the calendar, then choose 'Calendar Configuration'.
9. This project is on-hold pending assignment.
10. Currently, every 1st of the month, a program is execute that copies the monthly events into the portal for viewing by students. Students can subscribe to the calendar category that your event is in. All events will be in one or more of the fifteen categories.
11. The event categories are the main breakdown of events on the events homepage (http://www.events.psu.edu). There are currently fourteen categories. If any of your events rise to this level, you need to contact Ed McGowan at webevent@sa.psu.edu to request access to these calendars individually.
12. Email webevent@sa.psu.edu and include the error message and what you were doing at the time of the error.
13. You can email webevent@sa.psu.edu to inquire about the calendar administration options available to you. Also, Webevent has an online manual that includes a section on calendar administration.
14. Email webevent@sa.psu.edu with your Userid and Email address and your new password will be emailed to you directly.